Page 18 - Fort Health Care 2022 Benefit Guide

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EMPLOYEE ASSISTANCE PROGRAM (EAP)

In the course of life, you may experience professional and/or personal situations that affect your life. The
Employee Assistance Plan (EAP) can play a vital role by providing you with knowledge and resources to
support you and your family’s wellbeing. From anything as simple as finding the right daycare, or drafting
a will, to helping you cope with the death of a loved one, LifeMatters is here to help, and it’s entirely
confidential. Following is an outline of the many tools available to you and your family at no cost to you
(FREE!) through LifeMatters.

The LifeMatters benefit offers many solutions to these everyday life challenges. This may include:
• Parenting • Budgeting
• Legal questions • Emotional issues
• Relationship concerns • Improving wellbeing
• Child and eldercare resources
Counseling Services

When you call, A LifeMatters Counselor:
• Explains confidentiality and your benefit plan
• Listens to your concerns
• Provides support and problem solving
• Explores options and develops a plan to assist you with resolving your issue
• Offers ongoing support and follow-up Services delivered the way you
prefer.
The counseling services offer,
• No call monitoring (caller ID)
• Unlimited telephonic access – 24 hours a day, 7 days a week
• Free in-person counseling sessions with a local counselor
• Referral to insurance covered resources for ongoing assistance
• Ongoing follow-up and satisfaction surveying

Financial and Legal Consultations
Legal
Financial
• Free initial consultation for divorce, custody, real estate,
• Unlimited financial consultation with certified financial personal injury, estate planning and adoption
representatives • Will kits for simple wills
• Debt consolidation, credit report reviews, budgeting, • 6-page document review

financial planning • Phone call or letter prepared by attorney to resolve simple
• Online educational materials and financial calculators disputes
• Identity theft assistance • Online templates and forms

WorkLife Services
Consultation, information, and referrals are available for:

• Childcare
• Elder care
• Education
• Adoption

Online self-serve locators

Guide to Your Benefits | May 1, 2022 – April 30, 2023