Page 18 - 2021 Dreyer's New Hire Guide

BENEFITS DEBIT CARD – A QUICK, EASY WAY TO PAY FOR ELIGIBLE EXPENSES

The following steps apply to both HSA and FSA Additional Cards: You will receive one card
account holders. when you enroll. Request additional cards for your

Step 1: Use an Optum debit card to pay for spouse and dependents 18 years of age or older
eligible services and products. for free.

Payments are automatically withdrawn from Go to Optumbank.com and search for the FSA
your reimbursement account, so there are no Store to see a list of FSA-eligible expenses.
out-of-pocket costs. Need Help?
Step 2: Verify or substantiate your purchase HSA Customer Service: 866-234-8913 – option 1
(required by the IRS). Customercare@optum.com
• Some merchants can provide all the IRS- FSA Customer Service: 800-243-5543
required information right at the point of sale. Accountholderservices@optum.com
Most pharmacies and drugstores have an
Inventory Information Approval System (IIAS). Customer Service Hours: 24/7
• Hang on to receipts in case you are later
asked for verification of the purchase.

Download the free Optum Bank mobile app Note: Employees enrolled in the FSAs offered
on your mobile devices to manage your through Optum will be receiving new cards
benefits on-the-go: for the plan year.
• Check account balances
• Upload photos of receipts
• File claims
• View account activity
• Contact customer service

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2021–2022 EMPLOYEE BENEFITS GUIDE