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TABLE OF CONTENTS
i ELEVATING EXCELLENCE: RAISING THE BAR IN
EASE OF DOING BUSINESS (EODB)
01 MESSAGES FROM THE MAYOR AND THE VICE MAYOR
03 SECTION 1
EXCELLENCE IN MOTION: QC BPLD’S EODB JOURNEY
06 SECTION 2
EXCELLENCE REDEFINED: BREAKING BARRIERS IN EASE OF
DOING BUSINESS
11 SECTION 3
EXCELLENCE THROUGH INNOVATION: GROUNDBREAKING
INITIATIVES
14 SECTION 4
EXCELLENCE RECOGNIZED: 2021-2024 AWARDS AND
ACHIEVEMENTS
20 SECTION 5
EXCELLENCE IN PERSPECTIVE: HARNESSING FEEDBACK
TO DRIVE PROGRESS
24 SECTION 6
EXCELLENCE AHEAD: FUTURE VISIONS FOR EODB
28 SECTION 7
BE R.I.C.H.E.R. SELF-ASSESSMENT TOOLKIT FOR BUSINESS
42 SECTION 8
QUEZON CITY ORDINANCES: BUILDING A RESPONSIBLE AND
SUSTAINABLE BUSINESS ECOSYSTEM
55 SECTION 9
THE QUEZON CITY BUSINESS PERMITS AND LICENSING
DEPARTMENT (QC BPLD) TEAM
