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ACKNOWLEDGEMENT

I would like to thank The Almighty Allah s.w.t for enabling me to finish this book, Office

Administration 2 Vol.2: Managing Office Procedures and Technology.

I would also like to express my gratitude to all the individuals and groups that made it

possible for this book to be published. The Commerce Department, Politeknik Tuanku
Syed Sirajuddin, Perlis, and all other parties involved directly or indirectly in the

publication process are among the parties. I also want to express my gratitude to my
family members for their support, tolerance, and words of encouragement.

Finally, i would like to wish the readers happy reading and express my regret for any
mistakes and omissions. I anticipate that everyone, especially Polytechnics, will

benefit from this e-book. Student in order for them to have a greater understanding of
Office Administration and knowledge of an office secretary.

NOR ASHIKIN BINTI MOHAMAD ISA

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