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CHAPTER 4

III. If and when appropriate, provide a gift that is company associated,
such as a pen or sweatshirt with a company logo. Flowers are generally

a safe and appreciated gift in almost every country

IV. Paying for meals and tipping for clients is generally accepted as the
role of the host—the person who set up the meeting

V. The universal business greeting in the United States is the handshake.

When you offer your hand or reach out to take another’s hand, be sure
your grasp is firm but not painful. Make eye contact with the person at

the same time
VI. Familiarize yourself with different body language and gestures in different

cultures, and use smiles as a universal communication tool to break ice and
ease tense situations

VII. Pronounce the person's name and address them appropriately, using

academic or honorary titles when necessary
VIII. Taste any food that is offered by the host. Many hosts will proudly

present the best delicacy the area has to offer

IX. It is crucial to use standard English and avoid using slang terms when
communicating with individuals who speak English as a second language

DOCUMENTS FOR FOREIGN TRAVEL

PASSPORT

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