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CHAPTER 3
IX. Search the Internet
SCHEDULING APPOINTMENT
1. People use several methods to make appointment requests.
2. The request can be sent via email, memo or letter, phone call, or in-person.
3. The fundamental data you require in response to these requests will remain
the same:
WHO Name, e-mail address, and telephone number of the
individual requesting the appointment
WHEN Date, time, and approximate length of appointment
WHERE Location of the appointment
WHY Purpose of the meeting
RESPONDING TO APPOINTMENT REQUEST
1. When get an appointment request, see if the requested date and time are
available by looking up the appointment in the calendar.
2. If not, recommend different times and dates for the appointment. Knowing the
goal.
3. Decide what kind of supporting materials are required and supply them.
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