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ACE 1 Champion (Group C)- Apollo Reach Hospitals, Karaikudi


          Apollo Quality Program (AQP)                       Standardisation  of  Minimum  Content  of  Medical
                                                             Records.
          The Apollo Quality Program was started in December
                                                             An analysis of the parameters in 2019 has shown an
          2010 to implement patient safety practices in all our
                                                             increase  in  compliance  levels  for  various  parameters.
          Apollo  Hospitals  irrespective  of  the  accreditation
                                                             The  average  AQP  scores  at  group  level  have  also
          status. It covers five broad areas: Safety during Clinical   increased from 77 in FY (2011-12) to 91 in FY (2018-
          Handovers, Surgical Safety, Medication Safety, the Six
                                                             19).
          International  Patient  Safety  Goals  of  JCI  and



                                                Group Average AQP Scores
                                                                             88
                                                                                        90
                                                                            88          90         91
                                          86          87          87
                               85
                    77






             50
             FY



           Below are a few examples of improvement at different Apollo locations:


                Percentage compliance to completion of in - house transfer form before patients transfer, Apollo Hospitals A
              100
              90
              80
              70
              60
              50
              40




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