Page 19 - Guide Book

Execution
HYPER-CARE MODEL
POST-IMPLEMENTATION REV.
Closure
STONE/STAGE GATES
EXEC. SUMMARY & HISTORY FILE
COMMUNICATION PLAN
Execution
Closure
The closure phase begins the evaluation of realised benefits. It focuses on further collection of data to determine whether and to what extent the intended business outcomes have been achieved.
Benefits realisation
The execution phase focuses on the process of delivering the project outputs. It is triggered by the preparation and approval of a detailed implementation plan.
The benefits realisation phase extends beyond the formal closure of the project, when there is a need to collect further data on project impact.
Purpose
The project plan is further built out with details, resulting in a plan used actively to track deliveries and project status.
• Collection of process confirmation data
• Assurance of business readiness for implementation
• Management of change
The major activity is the determination of lessons learned and evaluation of benefits realised. The sponsor compares the actual project outcomes and cost with the planned outcomes, determining if achievements have justified the investment.
• Preparation of project completion communications for stakeholders and the wider community
Key Activities
• Hyper-care model
• Post implementation review incl. lessons learned
• Complete executive project summary and history file
Deliverables*
• Business readiness assessment sample questions
• Swim lane process map
Aids & Guides
• Implementation plan consisting of all activities related to systems, staff, processes and training to be completed in order to achieve the intended project outputs.
• Change management carried out
• Handover of project outputs to operational areas responsible for ongoing support and maintenance (if applicable)
• Evaluation of project success
• Approval of project closure (or extension if data suggests iterations are needed)
Outcome
E
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