Page 27 - Community pharmcy practice E-book 2025
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31/10/2025, 23:40                        Community Pharmacy Practice - Course Materials

In- consistent information gathering, inappropriate
recommendations.

Lead to

WHY MNEMONICS??

     Ø Could help Community pharmacy performance when dealing with patients' signs and
     symptoms ?
     Ø Could help in diagnosis by community pharmacists??
     Ø THEY R Selected SelfCare Problem Solving Formats

WWHAM

Who is the patient?
What are the symptoms?
How long have the symptoms been present?
Action taken, medicines tried?
Medicines taken for other conditions?

Positive points                           Negative points

     Establishes presenting complaint          Fails to consider general appearance of
     basic information- gathering tool.        patient. (not help diagnosis)

                                               No social/lifestyle factors taken into
                                               account;

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