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Editor’s


            Welcome








          Welcome to our first Something's
         Brewing of 2025.

          The hospitality industry will face
         many challenges over the next few
         months. As Labour increases, the
         National Insurance (NI) rate for
         employers in 2025 will be 15%.
         This is an increase of 1.2
         percentage points from the
         previous rate of 13.8%. The                             scene. It is good to read that in these
         change will take effect from April                      times of 'sustainability’, 'energy saving'
         6, 2025. However, with continued                        and the influence of AI, manufacturers
         increases in energy costs, spring                       are working hard to develop the next
         and summer will be difficult.                           generation of equipment.
                                                                  Ongoing equipment maintenance is
          Knowing these difficulties are                         often viewed as an unnecessary cost.
         imminent, this edition                                  However, this can be a short-term gain
         concentrates on areas where cost                        for a long-term cost. We will look much
         savings could be made - short and                       closer at machine maintenance in a
         long-term - to help businesses.
                                                                 future edition of the magazine. However,
          Peter Backman, a leading                               Field Service Solutions offers practical
         authority on food service industry                      solutions in their article.
         dynamics, offers valuable insight                        As a regular visitor to exhibitions, I
         into how the café sector can                            recommend visiting one of the regional

         adapt to retain existing                                coffee festivals held around the UK
         customers. Andrew and Claire                            during 2025. The festivals are often held
         Bowen, the Coffeepreneurs, look                         in iconic venues, and you can meet local
         at how attracting and retaining                         suppliers of coffee, equipment, training
         exceptional hospitality staff                           and ancillaries. Also, barista
         requires more than just                                 competitions are held, and you can meet
         competitive pay; it also                                and learn from the professional people
         necessitates an outstanding                             there.
         workplace culture.                                                                                         JANUARY/FEBRUARY. 2025 | ISSUE 40
                                                                  So, let's look forward to an exciting and
          This edition also looks at the                         vibrant 2025 and enjoy this and future
         espresso machine market and how                         editions of Something's Brewing.
         it is 'rising to the challenges' of the                  Martyn Herriott
         transforming high street café

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