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Operational Focus

Micro-markets are increasing in
popularity, with installations up
18% year-on-year since 2021. These
unattended retail spaces offer a
wide variety of food and drink
options in a more accessible and
efficient manner than traditional
cafeterias.

But beyond their convenience and
variety, micro-markets play a
significant role in transforming the
digital food service landscape. Here’s
Catherine, the Director of Oasis Coffee
& Vending, to tell us more!

What are micro-

markets?

A micro-market is a compact, self-
serve store that provides fresh food
and drink options throughout the day
and night. Entirely automated, they’re
a popular choice in offices, schools,

and leisure venues where accessibility
is key. They fall under the unattended
retail umbrella of solutions,
eliminating the need for staff.

Last year, it was predicted that the
unattended market would grow by
70%. Excitingly, this projection means
digital food service landscape?
that we’re yet to see the peak of micro-
market popularity.
How are micro-

markets
contributing to the

digital landscape?

Micro-markets are at the forefront of SEPTEMBER/OCTOBER. 2024 | ISSUE 38
digital innovation in food service. They
How are micro-markets transforming the
feature touchscreen kiosks for
efficiency, mobile payment options for
cashless transactions, and self-
checkout systems for streamlined
operations.

www.beveragestandardsassociation.co.uk