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BFSI Chronicle, 2 nd  Annual Issue, 10 th th  Edition July 2022
                                                 BFSI Chronicle, 2 Annual Issue, 10  Edition July 2022
                                                                nd
                                                                  n organization is a social system
        MANAGING                                                  of people who are structured
                                                                  and managed to achieve some
        &                                               Agoals. It is grown up with
                                                         the way people perform and contribute
                                                         as individual or in group under an
        LEADING GAP                                      environment, system and process to attain
                                                         the goals. But the contribution of people
                                                         depends mostly on the degree of motivation
        REFLECTS                                         in the given environment and connecting
                                                         people with the management for effective
                                                         converting the inputs into output through
        ORGANISATIONAL                                   a logical sequence. The motivation of the
                                                         people to stimulate them for excelling in
                                                         a particular direction is directly related to
        FACE                                             the handling of the most valuable resources
                                                         i.e human resources which has assumed
                                                         immense importance in the unpredictable
                                                         fast changing business environment
                                                         especially after opening of economy in the
                                                         early nineties.
                                                         There have been sea changes in
                                                         the  approach  of  the  management
                                                         professionals from time to time towards
                                                         handling of human resources due
                                                         to high competition, technological reforms,
                                                         innovative products, diversified activities,
                                                         and customer driven growth. There is no
                                                         more protected environment, regulated
                                                         market, normal traditional thinking, stability
                                                         and predictable business environment, and
                                                         control by hierarchy. The command-and-
                                                         control system to get the work done by
                                                         the management is no more sustainable in
                                                         long run. The ‘Yes-man’ concept is no more
                                                         taken in to granted by the subordinates.
                                                         The environment is dynamic and very
                                                         uncertain  in  the  multicultural  business
        Dr. Kishor Chandra Behera                        environment posing big challenges to every
        Former Dy.General Manager,                       organization. The management of human
        Allahabad Bank                                   resources has changed its style from the
                                                         way it was handling earlier because of the


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