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BFSI Chronicle, 2 Annual Issue, 10 Edition July 2022
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continuous changing behaviour of the people the action and behaviour of others in desired
consequent upon changes in internal and direction through best utilization of human
external environment. The persisting crisis one resources and its values. Leadership uses
after another due to technological revolution emotional intelligence as a major process of
with new innovation like artificial intelligence, influence to understand not only own feelings
internet of things, block chain technology, and those of others and respond appropriately
machine learning etc. has further opportune while interacting with people. The leader
changes in management thoughts for replacing believes in right attitude, developing trust
working and control pattern. The time ahead is by demonstrating examples of concern,
expected to be era of unprecedented disruption commitment and proactive action for benefits
amidst constant economic, technological of all, innovative and ethical process and
and demographic change where traditional products which ignite people to contribute with
management style of functioning will not enthusiasm and involvement. They promote
support all round development. The priority a culture where respect among individuals a
may be shifted, altered, and identification, priority, openness and transparency are normal,
recognition, storage and utilization of talent constructive disagreement are tolerated, focus
will be the core of the process to tackle the on employees and their concern are well
disruptive behaviour, disruptive environment. taken, diversity and individual self-respect
are encouraged and ultimately the goals are
Leadership is need of the hour - set mutually to ensure all round development.
The organizations are now a days over managed
Leadership is judged by one’s ability to deliver
and under led where the power attached to the in an adverse circumstance by liberating true
position play major role in getting the work human potential. They always show right
done instead of opening the antenna of the attitude which makes other believe in their
power house of people to use their hidden own strength and release of inner energy.
potential. The awakening such of potential of
They inspire and build trust through a series
every person requires leadership qualities not of action that instil commitment on them and
the managerial authority. Managing change imprint a perception by which an individual’s
is most important issue today in disruptive organize and interpret their sensory impression
environment where leadership influence better in the desired direction.
handle to overcome the situation whereas the
managerial action may not overcome such The Manager ship mostly have a tendency
situation. The trend of the manager to get the to exploit emotional and positional situation
work done, is to direct, instruct and control of people.
through positional power which urges the The employment relationship frameworks
people with psychological fear of doing instead for work output. The managers assume
of doing voluntarily. While the manager may that their positional power can be better
derive satisfaction of immediate result but in utilized considering employees weakness for
long run it may lose its talent pool for effective career growth, financial health, social status,
result. Leadership is not about being elected or marital life, achievements and rewards, and
selected to occupy certain position or taking other affiliation. However, for motivational
charge of an organization. It is about a basket of aspects, they add some spice and colour like
qualities in action that ignite a spark directing incentives, reward, recognition participation
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