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THRUST 1: ACADEMIC EXCELLENCE
                                              ACADEMIC QUALITY

                           PERFORMANCE                                  TARGET
                    NO.                     REFERENCE
                             INDICATOR                    2021    2022    2023   2024    2025
                                             MYMOHES
                         Percentage of attrition
                     7                          THE        6%     6%      5%      5%      4%
                         rate – Master’s
                                                NJM


                    OPERATIONAL DEFINITION


                    Percentage of absolute attrition equals to the number of full-time students who drop-out
                    from their programme divided by the original number of students in their cohort when they
                    first joined the programme. Attrition is defined as departure prior to completion of a degree
                    or other credentials as at year of evaluation.


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                    Note: Drop-out refers to students who request to leave or are terminated.

                    Calculation formula =
                    (Number of students who dropped out by the prescribed graduation year) /
                    (Number of students enrolled in the intake year) x 100




                    ACTION PLAN                                       SCHOOLS/DEPARTMENTS
                                                                      INVOLVED

                      •  Strengthen the student selection process
                      •  Training to improve supervisory skills (soft skills and  Schools, Graduate Schools
                         interpersonal skills)                        and Department of Academic
                      •  Identify and provide remedial/enhancement programme  Affairs


                    MONITORING MECHANISM
                    MONITORING MECHANISM


                       •  Schools’ Postgraduate Committee
                       •  Quarterly monitoring by Thrust Committee
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