Page 18 - SIF PD Strategy
P. 18

Operating              Measurements                       Key Performance Indicator Targets
            Outcomes
                                                           FY19/20 (Year 0)   FY24/25 (Year 5)   Driver/ Co-Owner/
                                                                                               Comments

         MINDSHARE

         Positive        (7) Reach of Media                    1.5 billion       2 billion     CCDD We will
         Perception of                                      impressions in all   impressions in all   achieve a
         Singapore as an                                     focus markets.    focus markets.   cumulative reach of
         innovative,                                                                           10 billion
         culturally     I                                                                      impressions over 5
         vibrant and                                                                           years from FY19 to
         compassionate                                                                         FY24.
         people
                         (BJ Digital Media Reach                                               CCDD & PD   I

                          i. No. of online views                18.8m             12.8m        Captures online
                                                                                               reach and following.
                         - Corporate Comms                       1.8m              2.3m
                                                                                               Moving forward, we
                          (SIF, SIV, SG Mag and YouTube                                        will also capture
                         channels)                                                             how active this   I
                                                                                               community is.
                         - Our Better World
                                                                 17m              10.Sm
                          (YouTube views on OBW channel, video                                 We aim to achieve a
                         view on OBW Facebook, page views on                                   cumulative online
                         OBW website and partner distributor                                   view of 70.4m and
                         sites)                                                                community size of
                                                                                               0.85m over 5 years
                         ii. Community size (accumulated)       1.45m              0.85m       from FY20 to FY24
                         - Corporate Comms                       0.25m             0.25m       across all our digital
                                                                                               assets and
                         (SIF websites, email sign-ups, Facebook                               platforms.
                         likes, Linkedln followers, YouTube
                         subscribers)                     I                                    OBW will reduce
                                                                                               dependency on
                         - Our Better World                      1.2m              0.6m        Facebook and focus
                                                                                               on new platforms
                         (OBW website email sign-ups, Facebook
                         likes, lnstagram followers, YouTube                                   for better
                         subscribers)                                                          engagement.
                         iii. Online engagement rate                                           The online space
                                                                ;:,: Market      ;:,: Market   continues to evolve
                         - Corp Comms                         Benchmark         Benchmark      rapidly. In view of
                         -OBW                                                                  the dynamic digital
                                                                                               landscape, the
                         (Current market benchmark based on                                    online KPls might
                         Socialbaker's online interaction per                                  need to be reviewed
                         1,000 fans is 291.59 for non-profits                                  year on year.
                         global)


















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