Page 17 - SIF PD Strategy
P. 17

ANNEXB               Year-5 (FY24/25) TARGETS





            Operating              Measurements                       Key Performance Indicator Targets
            Outcomes
                                                            FY19/20 (Year 0)   FY24/25 (Year 5)   Driver/ Co-Owner/
                                                                                               Comments

         NETWORKS

         Community of    (1 J Size of FOS network               44,600            65,000       SMD - Driver
         engaged FOS in   - Total no. of FOS                 8% YoY growth   7% average growth  PD - Co-owner
         major cities
                         (2) Profile of FOS from SIF Focus    Desi(ed (atio    Desi(ed (atio
                          Countries
                         - Influencers                           70%               90%
                         - Others                                30%               10%

                         (3) Quality of Engagement              Desired           Desired
                                                            engagement rate   engagement rate
                         i. Repeat Engagement               10% of FOS from   10% of FOS from
                         (Growth in the culmulative number of  SIF Focus         SIF Focus
                         FOS who participated in SIF activities  Countries       Countries
                         two or more times over the course of
                         their friendship with us in the last 5
                         years)

                         ii. Intensity of Engagement              5%                5%
                         - Partners                              25%               25%
                         - A lumni                               70%               70%
                         - Contact

                         (4) Acts of Advocacy (AoAJ        50 AoAs (per year)  50 AoAs (per year)   SMD
                                                                                               A proxy of affinity/
                         (Action by any alumni/ FOS in support                                 enduring
                         of SIF/ Singapore)
                                                                                               relationships.

         MINDSHARE                                                        --

         Positive        (5) Perception Surveys                .: Market         .: Market     PD
         perception of    (Surveys to capture PD impact of SIF   Benchmark      Benchmark      *Results are
         Singapore as an  programmes)                                                          collated bi-annually
         innovative,     - Building of networks, connections
         culturally      and friendship
         vibrant and     - Understanding of Singapore/
         compassionate   Singaporeans
         people          - Affinity for Singapore/ Singaporeans
                                                           -                              -

                         (6) PR Value                            $5.5m             $25m        CCDD
                         - Focus countries                       65%               60%         Proxy for positive
                         - Singapore & Others                    35%               40%         public perception of
                         - No. of advocacy stories            > 20 stories      > 20 stories
                                                                                               Singapore.

                                                                                               We aim to achieve a
                                                                                               cumulative PR value
                                                                                               of $25m over 5
                                                                                               years from FY/20 to
                                                                                                                 I
                                                                                               FY/24.





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