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PPO Diaries
❖ A brief overview of the project
My internship at Amazon Seller Services was in the
department of Global Sales. As a department Global Seller
Services looked after well-established program of exporting
Indian goods from Indian sellers and a relatively new
department imports (for enabling products from out of
country sellers in India).
Pro Tip 1: Before start of the internship try getting a rough idea
from assigned mentor at company
I did have a window of one week before joining Amazon to
interact with my mentor at Amazon and know about my
project and making him aware that I will be arriving in his team
RAJAT TIWARI soon. This way they structure the exact requirements from
intern in formal manner.
AMAZON Pro Tip 2: Get the project charter in the first week of Joining
__________________________________________ Amazon.
I was in a way lucky to have a mentor who could give me my
GENERAL INFORMATION project charter that stated the exact requirements from my
side during my internship. It was about designing a blueprint
Batch: PGDIM 25 for international sellers and starting a pilot.
My internship experience could be divided into three parts a)
BTech: IIT, Guwahati Secondary research to conceptualize the blueprint b) bringing
stakeholders (International Sellers/ Global Business Dev.
Stream: Mechanical
Teams, private agencies, government stake holders, cross
functional departments) on one page to implement the
Work Ex: Mahindra Research
blueprint. c) Starting a pilot with Chinese/USA teams.
Valley
The first part of conducting secondary research was completed in two weeks and I was ready with my blueprint
concept for Chinese and USA sellers. Please Note, the inputs for building this blueprint from mentor & hiring
manager played a crucial role for this project to get a go ahead for next steps.
Second part was tricky as it involved dealing with people from different established private organisations who
could play a role in facilitating this new service for out of country sellers. The meetings gave me a tinge of flavour
of the sheer power of a giant like amazon as the discussions were always started with VPs of these companies.
Amazon always treats interns as full-time employees and gives full autonomy to act which an intern may seem
fruitful for the company. This part of bringing stake holders together took another two weeks and by this time
I had almost met 25 different teams both from within and outside Amazon.
Third and final part the implementation was delayed due to legal and technical slag in system and could only be
initiated and was only completed 15 days after my internship got over.
Two critical phases of internship were mid-review and end-review. It was observed that my scope of project
needs to be expanded during mid-review and for the end-review I had entire global sales team reviewing my
work.
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