Page 31 - Ciaran Kinsella
P. 31
C
Emotional Design Essay Extract K
The Growing Importance of Emotional Experience in Design: References:
With user’s expectations evolving, the value of emotional Choi, Sooshin. Emotional Universal Design -beyond Usability of
design in universal design will grow. User’s will seek deeper Products.
engagement and interaction with products. Emotions are an Yen, Hui Yun, et al. “Emotional Product Design and Perceived Brand
integral part of design, and emotional responses are just as Emotion.” International Journal of Advances in Psychology, vol. 3, no.
important as functionality. For universal design to be truly 2, 2014, p. 59, https://doi.org/10.14355/ijap.2014.0302.05. Accessed
effective, it must engage the user emotionally, not just provide 20 Jan. 2025.
usability (Norman, 2004). The biggest consideration for Syafiq, Mohd, et al. THE CHARACTERISTICS of FORM in RELATION
designers in the future should be to prioritise universal design to PRODUCT EMOTION. 2013.
Fovet, Frederic. “Effective Teaching Practices for Addressing Diverse
principles, and incorporating emotional design should then be Students’ Needs for Academic Success in Universities.”
considered, as the benefits from brand differentiation, loyalty Implementation. Education Journal. Special Issue, vol. 9, no. 6, 2020,
and customer satisfaction will become more commercially pp. 163–172, https://doi.org/10.11648/j.edu.20200906.13. Accessed 9
valuable. Businesses that engage and connect with their Feb. 2025.
customers will have more success. Norman, Donald. The Design of Everyday Things. 1988.
Massachusetts, MIT Press, 2013.
Conclusion: Norman, Donald A. Emotional Design: Why We Love (or Hate)
Integrating emotional design with universal design's Everyday Things. New York, Basic Books, 2004.
functionality and accessibility components is essential to its Demirbilek, Oya, et al. Product Design, Semantics and Emotional
advancement because it results in products that inspire and Response Product Design, Semantics and Emotional Response. 2003.
connect with users, lessen or eliminate stigmatisation, evoke Chapman, Jonathan. Emotionally Durable Design Objects,
sentiment, encourage experience sharing, and enhance Experiences and Empathy. 2005
usability. Although universal design emerged as a response to Zhou, Wei, et al. “Research Progress in the Functional Textiles.” E3S
Web of Conferences, vol. 185, 2020, p. 04029,
the needs of people with disabilities, it is clear that the https://doi.org/10.1051/e3sconf/202018504029. Accessed 9 Feb.
philosophy has much to contribute at an even broader scale 2025.
(Steinfeld, 2012). The long-term social and commercial Steinfeld, Edward, and Jordana Maisel. Universal Design : Creating
benefits by connecting emotional and universal design Inclusive Environments. Hoboken, John Wiley & Sons, Inc, 2012.
principles when designing products should encourage Null, Roberta. Universal Design : Principles and Models. Boca Raton,
designers to embrace these considerations and to fully Fla, Crc Press, Cop, 2014.
understand the user’s experience through diverse needs and
limitations for the greatest chance at success.
31
