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Table of Contents











                           Chapter 1    Introduction                                                                                 Chapter 5   Prototyping
                                                 Project Background                                   01                                                    Chosen Idea & Development Plan                          33

                                                 Research Aims                                       02                                                     Design Methodology                                      34

                                                 Research Objectives                                 03                                                     Low Fidelity Prototyping & Feedback                     35

                                                 Research and Design Process                         04                                                     Mid Fidelity Prototyping & Feedback                     39
                                                                                                                                                            Conclusion & Next Steps                                 43

                           Chapter 2   Research


                                                 Research Methodology                                07                              Chapter 6   Final Artefact

                                                 Data Analysis                                        10
                                                                                                                                                            Market Positionality & Branding                         45
                                                 Research Findings & Actions                           11
                                                                                                                                                            High Fidelity Prototype Card Pack                       53
                                                 Research Synthesis & User Needs                      13
                                                                                                                                                            High Fidelity Prototype Website                         54

                                                                                                                                                            Design Rationale                                        57
                           Chapter 3   Definition

                                                                                                                                     Chapter 7   Reflection
                                                 Problem Statement                                    17
                                                 Personas                                             19                                                    Reflection                                               61

                                                 Stakeholder Map                                      21                                                    Learnings                                               62

                                                 User Goals                                           22                                                    Opportunities                                           62

                                                 Designing the approach & brief                       23



                           Chapter 4   Ideation



                                                 Introduction & Hypothesis                           25

                                                 Ideation Techniques & Methods                        27
                                                 Market & Competitive Analysis                       28

                                                 Final 3 Ideas                                       29
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