Page 11 - Wayne Keating

Chart Guide

A S

I
S C T F A

Key Point

I
O N
User 1

L
V E E

L User 2

Unboxing Reaction Product Setup First Interactions Additional Interactions

Student, 19-23, Small office space, Tradesperson, 40-55, workshop space,
requires a calming atmosphere to work requires a cool air temperature to not get
User 1 Insights productively User 2 Insights overwhelmed in extremely hot conditions

-Satisfied with the packaging except the poor content placement in the box -Went directly to the tab at the top, felt frustrated at the ‘’unnecessary’’ label.

-Good reaction to the fan turning on without needing charge or plugs -Turned the dial to maximum straight after taking it out of the bag, then messed
-Noted the click in the dial was loud but weirdly enjoyed it,as well as the blue LED. around with the levels of it.
-Really struggled to find a comfortable grip point despite the upper handle -Wanted to grip it at its side constantly, so was left frustrated with the handle

-Struggled to see the max-min text over the dial. -Never set it down for too long, always put it directly at their face
-Noticed that where they gripped on the body left imprints on the body -Had to go looking for the microusb port, expected it to be at the side

-Satisfied with the performance of the fan in relation to the price -Also had a weird reaction to the manual printing being small and the box text
-Toppled over a number of times with minimal movement, causing frustration. being large.

User Experience

W a yn e K Des ign 01 02 03