Page 36 - Process_Book_Akanksha_Jadhav
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User journe
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                                                                                                                                                                                          Users need
                                                                                                                                                                                          practical
                                                                                                                                         03
                                                                                                                                                                                          wledge and  kno
                                                                                                                                                                                          o manage  skills t
                                                                                                                                          Users need
                                                                                                                                                                                          er and  ood bett
                                                                                                                                                                                          f
                                                                                                                                          emotional suppor
                                                                                                                                          t
                                                                                                                                                                                          a
                                                                                        02                                                                                                oid unnecessar
                                                                                                                                                                                          v
                                                                                                                                                                                          y
                                                                                                                                          o  and motiv
                                                                                                                                          ation t
                                                                                                                                                                                          e.
                                                                                                                                                                                          wast
                                   01
                                                                                                                                          eel good about  f
                                                                                         Users need
                                                                                                                                          ood  r
                                                                                                                                          educing f
                                                                                         con
                                                                                        enient and  v
                                                                                                                                          wast
                                                                                                                                          e.
                                   Users need clear
                                                                                         o  accessible wa
                                                                                         ys t
                                   and simple
                                                                                         e action t
                                                                                         hat fit  tak
                                   ormation about  inf
                                                                                         int
                                                                                         heir daily  o t
                                   e, what, and  wher
                                                                                         r
                                                                                         outines.
                                   e
                                   o donat
                                   ho
                                   w t
                                   ood. surplus f
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