Page 36 - Process_Book_Akanksha_Jadhav
P. 36
User journe
y
4
3
2
1
04
Users need
practical
03
wledge and kno
o manage skills t
Users need
er and ood bett
f
emotional suppor
t
a
02 oid unnecessar
v
y
o and motiv
ation t
e.
wast
01
eel good about f
Users need
ood r
educing f
con
enient and v
wast
e.
Users need clear
o accessible wa
ys t
and simple
e action t
hat fit tak
ormation about inf
int
heir daily o t
e, what, and wher
r
outines.
e
o donat
ho
w t
ood. surplus f