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BRAND ESSENCE
TARGET CUSTOMER UNDERSTANDING
Improve mobility Reduce mobility Accepted customer beliefs
impairment
Keep health
Encourage
Supporting independent walking Have emergency call buttons and GPS system on crutches can reassure
family members
Avoid future
Satisfying
incident
More than Engage with the Elderly like to have a light on cane if walking at night
a cane Remote community
Well-protected
Safety Self-conifident Disappointing to have cane without supporting handle to stand and sit
Conifident
Unique
Energetic
Safety
Foldable stick can be easy to stored when go out for a coffee
Fashion Cared
Happy emotion Stability KBB Customer insights
Consumer Insight Well-protected Be respected
Safety and functinal Smart crutches can not only enable the elderly to walk independently,
Consumer want to have but also make the family rest assured
a functional and safety Smart walking cane gives
walking cane you the safety experence
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