Page 38 - Sales and Operations Handbook for Managers.pdf
P. 38
If the cash amounts are not matching in Insurance Pro, go
back to the Financial Report. Filter the excel report to
show all cash payments. Pull the file with all the cash
receipts from the prior day to match all the receipts with
the listing in the excel sheet. Add the discrepancy amount
to the Error Log for DSM to make the correction. Make
sure to reach the DSM and message them about the
amount.
Verify all amounts are matching. Go to Insurance Pro->
Operation PDF Reports-> End of Day Report Advanced
PDF-> to download End of Day overview report.