Page 43 - Sales and Operations Handbook for Managers.pdf
P. 43

Agent                               DSM                            Accounting




                  1.Login to the CFD
                    portal and verify all
                    credit card amount
                  are matching.





                    2. Verify all the
                  company sweeps are
                  matching to Insurance
                        Pro.






                  3. Verify cash amounts
                 and do bank deposit by
                       12 pm.






                   4. Connect with the
                 DSM for any errors to be            5. Correct any errors
                  corrected. Completed              and ensure the amounts
                   the EOD report by 11                are matching.
                        am.




                                                     7. Once confirmed the
                                                     report is complete, go to
                  6. Upload the scanned                Ipro to verify the             8. Verify EOD report has
                   documents and mark                 sweeps, deposits, and              been completed
                       any sweep                      credit card amount to               correctly. Any
                   discrepancies on the                ensure everything                discrepancy, send
                        report.                         matches. If any                report back to DSM to
                                                       shortages, submit               correct and send back
                                                      drawer discrepancy                   for review.
                                                     report within 48 hours.




                                                                                         9. Once correct EOD
                                                                                          report received,
                                                                                          confirm the store
                                                                                        completed report for
                                                                                             the day.
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