Page 5 - Freshworks Expert Guide Book
P. 5
Viewing Your Contacts
A list of contacts are viewable in the Contacts tab. From
Click the icon on the left to the Contacts tab, you can choose any one of the views
get to the Contacts view
you’d like from the Contact views drop-down, sort the
results and filter them, to see a list of refined Contacts.
If you’d like to narrow your search results further, you can
add filters of your choice and sort the Contacts by their
contact method, lifecycle stage, status, and the time
when they were created, updated, or last contacted.
Every search criteria can be saved as a custom view to
keep you from modifying the filters over and over again.
Click the icon to open all views and select the view you want to see. For
example, My Contacts will show you contacts where you are the Sales Owner
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