Page 31 - FY2017 Annual Report GA Department of Driver Services (DDS)

Information Technology

This division provides technical services to the agency, its customers, and business partners.
Application Development & Support
The Application Development and Support Section performs computer program development for the state’s IBM
mainframe and acts as the internal service desk for all internal DDS IT issues. The IBM mainframe system provides the core
programs used in the issuance and maintenance of secure identity credentials.
Business Planning & Analysis
The Business Planning and Analysis Section provides Program Management, Business Analysis and testing for DDS’
functions requiring IT engagement.
Web Development & Support
The Web Development and Support Section provides development and support for web applications. These applications
extend the secure identity credentials process to the Internet, provide secure application interfaces, and meet internal or
external business needs.

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