Page 10 - 2019 PCC Library Survey Report
P. 10

Presentation of Data


          AREAS FOR IMPROVEMENT IDENTIFED ( Open Comments)



               Word Cloud: Areas for improvement

                                                                     “The  library’s  service
                                                                     could  provide  stronger

                                                                     and more reliable Wi-Fi
                                                                     connections.”




                                                                            “They could have

                                                                         more books available
                                                                            as when persons
                                                                           borrow the two or

                                                                         three books available
                                                                         there is none left for
                                                                                   others.”




                                                                        “A better service and

                   “I would prefer if student                             by providing more
                                                                           available books.”
                    information was stored

                   electronically rather than
                    filling out the loan sheet                           “By improving their

                       every time a book is                               customer care and
                        borrowed because I                                    provide more
                    borrowed up to 3 books                                        seating.”

                                per day.”
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