Page 12 - 2019 PCC Library Survey Report

KEY FINDINGS
FREQUENCY OF VISITS TO THE LIBRARY
 44.8% of the students visit the library
more often than once per month with
9.9% indicating that they had never
visited the library.
 The most frequent visitors to the library
are the Technical students on the Old
Harbour campus. Over 90% of these
students reported using the library daily
(primarily for photocopying and use of
the computers/internet).
USE ONLINE DATABASE
 52.4% of the students surveyed had
never used online databases, ODs,
(EBSCO, Proquest, etc) while 25.9% use
online database more than once
monthly.
 The programmes that most frequently
use OD services (more than once
monthly)
are
Process
Business
Management Students (60%) and HTM
students (47.4%).
 The degree level that most frequently
use OD services (at least once per
month) is the bachelor level at 85%.
 30% of the fulltime, 8% part-time and
9% week-end students use online
databases more than once monthly.
 More students on the Old Harbour
campus (31.4%) use online databases
than students on the Main campus
(22.2%).
 FIA students are the largest group of
non-users (75%) of online databases.
Other notable non-users of the service
are CAPE (75%), Social Work (67%) and
CSEC (65%) students.
SATISFACTION RATING OF LIBRARY
SERVICES
 Overall satisfaction with library
services is 69%: 68% on the Main
campus and 70% on the Old Harbour
campus.
 All library services registered
satisfaction levels above 60% except
computer/internet services on both
campuses (53.5%) and Orientation/
Database training sessions (53.5%) on
the Old Harbour campus.
 The highest satisfaction rating was
registered for photocopying/ printing
services; 92.9% on the main campus
and 84.9% on the Old Harbour
campus.
 Hours of operation received an 84%
satisfaction rating for both campuses.