Page 8 - Kingsmen-Hospitality-Services-Training-Development-2020

TRAINING WORKSHOPS

WE HAVE WORKSHOPS IN THE FOLLOWING TOPICS

UPSELLING ONBOARDING CUSTOMER SERVICE GOOD HYGIENE PRACTICE

We teach sales techniques where We help integrate new employees We teach the act of taking care We teach international hospitality
your teams learns to invite the by showcasing through fun and of the customer’s needs by and hygiene standards for
customer to purchase more innovative techniques your providing and delivering cleaning and health procedures.
expensive items, upgrades, or Organizational Vision, Mission professional, helpful and high
other add-ons to generate more and Values. quality service
revenue.
PRODUCT & ATTITUDE, BEHAVIOR
SERVICE KNOWLEDGE FOOD SAFETY CULTURAL AWARENESS & GROOMING

We teach your team about Our food Safety workshop We teach your team understand- By teaching your team good
products and services offered to ensure that your organization ing and appreciation for different grooming and behavior, they will
customers, which can be utilized complies with international cultures that will enter your in return know how to carry
to influence customers buying industry-standard food hygiene property. themselves well and their overall
decision, resulting to customer regulations attitude to their job is given a
satisfaction. confidence boost.

Kingsmen Workshops last from 3 to 12 Hours and can be divided up into 1 to 2-day workshops. All training
workshops are performed On-site.

A workshop can inspire your team to work more efficiently and boost skills & motivation. Kingsmen
TrainingExperts have built a fun and interactive workshop platform where your team feel engaged and ready to
learnregardless of subject.

Kingsmen provide workshops for all levels within your property and can be incorporated into any training
courseto add more value and learning to your team.

The full range of workshops available can be found on our webpage or course brochure.