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Any individual who wishes to be oriented more is given one provided the librarian is free to do so. Library
instruction is one of the lessons given by English teachers to first year students. Sometimes the instructor invites
the librarian as a resource speaker to give an in-depth lecture on reference books and libraries.

Library instruction at ISU provides library orientation and instruction to enable users of the library to
effectively utilize its resources and services. It is accomplished by the appropriate librarians in the following ways:

1. Library orientation every start of the academic year.
2. Library presentation to groups who wish to schedule visits to the library.
3. A part of the introduction in English classes is a lesson on the use of the library and reference sources
designed to give student’s basic understanding of library skills, resources, research methods, and
bibliographic form. Other courses may be developed as appropriate.
4. Printed instructional materials, such as guides and handouts to aid users in accessing library resources
and services.
5. Evaluation and continuous revision of the library instruction program may be
considered as library resources and services change, and as ISU programs and users change.

2. Reference Service
a. The goals of the reference service are to:
1. Assist students, staff and public patrons in accomplishing their goals and objectives by providing
comprehensive reference service. We will:
 Answer information requests accurately and promptly.
 Utilize outside resources as appropriate.
 Staff the reference desk with a professional librarian during the major hours of operation, or

at other times upon request, depending upon funding.
2. Maintain a high level of communication between the library and other departments. We will:
 keep faculty and staff informed of current library developments.
 Encourage student’s use of library resources.
 Provide specialized reference services to faculty.
3. Assist students and staff in becoming competent in their use of the library. We will:
 provide class presentations.
 Assist with class library assignments.
 Provide bibliographic instruction on new library technologies and reference resources.
4. Provide and maintain an accurate, relevant, and timely reference collection that fulfills the
needs of the ISU.
5. Provide a conducive learning environment.
6. Provide easy access to the reference staff.
7. Maintain a professional, highly trained reference staff.
8. Provide the most current library reference technologies.

b. Policy

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