Page 2 - 2022 NABCA Annual Conference Brochure

Letter from the

Chairman
Download the

NABCA Meetings
Dear Colleagues:
Conference App!
With COVID-19 still impacting our everyday lives, we find ourselves
experiencing the reality that our beverage alcohol policies, our role in The Conference app keeps you
up-to-date on events, speaker
preventing harms, our customer service practices, and our relationships biographies, session descriptions
with our stakeholders have shifted. Without a doubt, our entire alcohol and more! Be on the lookout for
beverage industry, more than most, has pivoted into something new and more details and instructions on
unanticipated. We have responded to these changes by adapting and how to download our brand-new
conference app as we get closer
evolving to meet customer demands even as supply chain challenges to May! Accessible for all iPhone,
and technology accelerated these shifts. Android, smartphone and other

What has become clear is that listening, understanding, and collaborating web-based users.
with one another is required to appropriately confront the concerns and
issues we all face within our shifting industry. Embracing and adopting
“Progressive Customer Service” practices and methods allow us to
remain competitive and relative in this new business landscape.

Accordingly, we have developed an agenda and program filled with learning
and collaborative opportunities for NABCA’s 85th Annual Conference,
bringing us back together to learn and network together in-person.

The NABCA Board of Directors and I encourage you to attend this year’s
conference to hear about these innovative ideas first-hand and to network
with industry leaders and colleagues.

We look forward to seeing you in Arizona.
Gregg Mineo

Gregg Mineo
NABCA Chairman of the Board

2