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YOUR QUERIES

He added that the pharmacy is also proud to support programmes within
the community, such as weight management programmes, working
alongside doctors and nurses, to involve patients and refer them to local
gymnasium exercise classes.
When asked about what the future holds for his pharmacies Michael said,
“the pharmacies will continue to provide services, but with all the pressures
that we are facing such as the remuneration from the government, it is quite
tough, but luckily we’re surviving.”

He went on to say, “Pharmacy is changing. It's all becoming more like a
delivery service, and the human element, where you actually see the patient
is disappearing. But at our pharmacy, we still make time to see our patients,
and get to know them by name, and that's where the loyalty remains.”

Michael’s advice for new pharmacies starting up is to be brave. “It's a great
challenge. It's a great journey. There's lots of achievements with hard work,
and with that you can achieve what you wish to do.”
Celebrating 40 years of success is a significant milestone for Michael
Singh’s pharmacies in Ashfield and Nottingham. The planned festivities
show the importance of this achievement. Michael attributes the longevity
and success of his pharmacies to the integral involvement of his sons,
the loyalty of his staff and customers and his ability to adapt to new
technologies and services. His commitment to high-quality services and
community engagement.
Reflecting on the journey, Michael cherishes the past four decades and
looks forward to continued success and service in the community. “The
good thing is, there's the opportunity to move on and sell the pharmacies,
but because my three sons are all registered pharmacists, they are
now looking after things. Since I registered in 1978, I'm still a practising
pharmacist and pharmacy superintendent, and I'm still enjoying it. It’s been
a wonderful journey!”

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