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A comprehensive Discovering the service Immediate and long-term

improvements
compliance check: Bridget first heard about the Regulatory Reflecting on the action plan provided,

Health Check during a Numark meeting.

“They mentioned the mock inspection visit Bridget identified key areas for
improvement.
Bridget’s experience with in one of the meetings late last year. A lot “As a superintendent, the biggest takeaway
of people weren’t aware of how thorough
Numark’s Regulatory Health Check the process was, so I signed up for it.” for me was the need to complete additional
risk assessments for the services we
A thorough and professional offer. We had done a few, but I realised
process we needed a separate risk assessment
for each service. Apart from that, the
When asked about her experience, Bridget other recommendations were quite
was particularly impressed by the depth of straightforward and manageable.”
the service.
Preparing for future inspections
“It was quite thorough and eye-opening
for us. The Numark Regulatory Health For Bridget, the Regulatory Health Check
Check team, carried out a combination was instrumental in keeping the pharmacy
of a GPhC mock inspection and a clinical up to date with changing regulations.
governance check. It was in-depth, highly
professional, and provided us with a wealth “The world of pharmacy regulations is
of information to help improve compliance.” constantly evolving. As much as we try
to stay on top of updates, it’s not always
Unlike previous services she had used, easy. This service helped us stay ahead and
Numark’s approach was far more ensure compliance. By following the action
comprehensive, offering a hands-on, plan, we should be well-prepared for any
tailored assessment rather than a generic official inspections.”
self-assessment checklist.
Would she recommend it?
Clear and actionable Absolutely.
recommendations
Bridget has no hesitation in recommending
One of the standout aspects of the service the service to other pharmacies.
was the clarity of the feedback and
recommendations provided by the Numark “I’ve had several mock inspections before,
team. not just GPhC-related but also for other
bodies. This one stood out because of how
“The assessor was very communicative, thorough it was. It felt like a real inspector
engaging with pharmacists, staff, and was in the pharmacy, which made the
myself. He quickly pointed out areas of experience incredibly valuable.”
non-compliance and what we needed to
do to address them. He also helped us Numark’s Regulatory Health Check
locate essential paperwork and information, service continues to support independent
signposting us to resources both verbally pharmacies by providing expert guidance
and through the action plan.” and practical compliance solutions. If you
want to ensure your pharmacy is fully
prepared for inspections, this service could
be the key to achieving peace of mind and
For more information visit regulatory confidence.
numarknet.com/health-check

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11/03/2025 10:51:37
P4403.59-V62 numark mag april.indd 29
P4403.59-V62 numark mag april.indd 29 11/03/2025 10:51:37