Page 46 - STARTER KIT PUBLIC AREA 2017v

STARTER KIT | HK-Public Area Attendant

Task 12: Clean public telephone
OPERATING PROCEDURES STANDARD(s)

1. Wipe phone units with a clean dry rag. Phone units are dust, dirt and odor free.

2. Wipe with pranela and alcohol. Spot cleaning every four (4) hours.

Task 13: Clean lobby furniture
OPERATING PROCEDURES STANDARD(s)

1. Remove dust from corners and sides of the furniture by a Lobby furniture is dust, dirt and odor free.
vacuum cleaner.
Cover of cushion is replaced once a month.
2. Spray shine up to the wood furniture.

3. Wipe with a dry clean rag.

4. If with stain, remove with a scrubbing pad and APC. Then
wipe with a wet rag followed by a dry rag.

5. Fluff the sofa/ chair cushion.
- If fabric has stain, remove by using toothbrush and
APC.

Task 14: Clean reception desk
OPERATING PROCEDURES STANDARD(s)

1. Spray reception desk with APC. Reception desk is free from dust, dirt and odor

2. Wipe with a dry clean rag. Spot cleaning is done every two (2) hours.
- In case of foul odor or stain, wipe with scrubbing
pad.

3. Use dry clean rag for spot cleaning.

Task 15: Cleaning of Business Center equipment
OPERATING PROCEDURES STANDARD(s)

1. Remove dust by brushing the keyboards and corner/ Equipment is dust and dirt free.
sides of the equipment with a computer brush.

2. Wipe the equipment with a dry clean rag.

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