Page 30 - BOSC-P Vodafone Apr 2017
P. 30

Business Solution Themes





               Workforce                           Customer                                                      Business Operations
               Experience                         Experience                    IT Transformation                      Innovation







            Increase Innovation,           Increase Customer Loyalty,         Transform to deliver agile IT         Digitize and Improve
      Productivity and Satisfaction by       Drive Sales, and Deliver          outcomes and reduce risk            Connected Operations
        Providing Workers a Better           Continuous Operational
                Experience                        Improvements

                                                                 CAPABILITIES
         Transform the Workplace              Enable Omni-Channel                  Harness Big Data              Supply Chain Management
        Enable a Digital Workforce         Leverage Customer Insights           Operate IT as a Service            Facilities Management
      Deliver Flawless and Effective        Enhance Point of Service           Optimize IT Services and             Asset Management
          Meetings and Training                                                      Infrastructure
                                                                  KEY BUYERS

                    CIO                         Chief of Sales and                       CIO                        Operations Leaders
           General Management                       Marketing                  Head of IT Infrastructure            VP of Manufacturing
            Human Resources                     Head of Customer                         CFO                         VP of Procurement
          Workplace Management                    Engagement
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