Page 148 - CCST - Citrix Network SE Workshop
P. 148
Exercise: Call Criteria
• In groups, for your account:
– Choose the person(s) you want to engage
(but don’t know today)
– Help each other to list criteria (Things to have to
make the call “warm”)
– List against each one what you will do to meet the
criteria
– List how long each will take
15 mins
148 © 2016 Citrix | Confidential
