Page 25 - BOSC-P Vodafone
P. 25

Improving your standing talking to the CxOs








         Product and solution approach                                    Business Outcomes approach




         • What product is needed?                                        • What are the business

         • What service/-s does the                                             objectives and desired

               customer need with what                                          outcomes of the customer?

               product/solution?                                          • What capabilities are needed to

         • Why should the customer buy                                          deliver the outcomes?

               the solution from Vodafone?                                • How is progress against those

         • What are his pains & gains?                                          outcomes measured?
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