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Identifying New Stakeholder Needs




        Role                HRD             MKD                FD              SD              CSD             LEG              PRD



        Responsibility   Staff           Marketing        Financial       Sales            Customer         Legal           Product
                         Performance     Performance      Performance     Performance      Service          Requirements    Development

                Top 5    • Reduce
          Outcomes &      staff
                 KPIs     turnover
                         • Cost of hire
                         • Time to
                          competence
                         • Training
                          cost per
                          employee
                         • Length of
                          service
                Top 3    Cloud
             Solutions   Collaboration
                         Connectivity
   29   30   31   32   33   34   35   36   37   38   39