Page 8 - BOSC-P Vodafone
P. 8
Business Outcome Selling general concept
Business objectives Needed capabilities Measurement of
& desired outcomes to deliver outcomes progress/outcomes
• Business priorities & • Products, services, • Metrics and approach
goals solutions … to calculate
• CSF- critical success • Acquired; Access / pay; • Baseline, and
factors (KPIs) as consumed / used or target/goal
until a target is
achieved • Specific timeframe,
periods etc.
• Approach: from
provide assistance to
“do it for me”
• Manpower investment
(hours, people,
competencies)
