Page 33 - CDSSa
P. 33
Identifying New Stakeholder Needs
Role HRD MKD FD SD CSD LEG PRD
Responsibility Staff Marketing Financial Sales Customer Legal Product
Performance Performance Performance Performance Service Requirements Development
Top 5 •Reduce staff
Outcomes & turnover
KPIs •Cost of hire
•Time to
competence
•Training
cost per
employee
•Length of
service
Top 3 Systems Oracle
/ ISVs Workday
Bullhorn
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