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Examples of IaaS professional services

Services Delivery Phase  Identified Professional Services Offerings

Evaluating               ■ Discovery / Assessments (fee based but often negotiated)
                         ■ Strategy consulting
                         ■ Assessments, health checks and requirements development (billable)
                         ■ Production level migration planning for existing data

Adopting                 ■ Support for migration of on-premises data to cloud applications
                         ■ Hybrid IT integration services
                         ■ Integration with cloud-based applications (eg. Google Apps, Microsoft 365,

                            Cisco Jabber)
                         ■ Project management

Exploiting               ■ Managed services (monitor, manage and service)
                         ■ Managed help desk and Level 1 support (24x7 front end)
                         ■ User training
                         ■ Extended service level agreements
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