Page 47 - TSSC
P. 47

What Potential KPI or CSF can we


             impact for the Customer?








                                                      key                                   customer
                                                      activities                            relationships
                                                                         value

                                   key                                   proposition                              customer
                                   partners                                                                       segments




                                                      key                                     channels
                                                      resources









                                              cost structure                                   revenue streams





             © 2016 Engage ESM All Rights Reserved
   42   43   44   45   46   47   48   49   50   51   52