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Joshua Marcy
MAKES A DIFFERENCE
Sustaining Operational Program Manager
August Home, Inc .
Showing Perseverance Every Day
It takes a special creative mind to conceive prevents me from traveling to be on-site
a new idea for a product and bring it to life. for a product launch, and now a shortage of
It takes an equally special technical mind computer chips that go into our products.”
to produce that product and get it into as What does Josh attribute to his ability to
many hands as possible. August Home, Inc. rise to those occasions and be a difference-
in San Francisco, CA relies on Josh Marcy, maker? He says a lot of it has to do with his
Sustaining Operational Program Manager, commitments to service, innovation, and
to be that technical specialist. problem solving.
Josh leads cross-functional teams at the “I’m an inbox zero person – I strive to answer
company to bring new products to mass every question or direct the requester to
production at their factories. On the the right person. Also, I’m always looking to
back end, he then relays August Home’s automate myself out of a job. This was a core
production priorities and troubleshoots value that I learned while working at Tesla.
production issues. But with the pandemic Don’t just find the solution, but solve the
interrupting production processes among problem in a manner that allows it to not
other issues, it hasn’t always been so happen again.”
straightforward.
When he’s outside of work, you can find Josh
“My job is interesting because operations is a outside, hiking, biking, or running.
very dynamic environment. Our supply base
is in Asia, and we are constantly faced with “Operations roles are very chaotic, and
new challenges. Two years ago, that was physical exercise and fresh air are vital to
new tariffs on our products, this year it is clearing your head and body of stress.”
power outages at our factories, a virus that
pEoplE makINg a difference 27
