Page 80 - ConvinceThemFlip

convince them in 90 seconds or less
an opportunity or a threat; a friend or a foe; confident or
uncomfortable; telling the truth or spouting lies. I began
this chapter with the section on attitude because when
you are operating from inside a really useful attitude,
your body language tends to take care of itself. Attitudes
like enthusiasm, curiosity, and humility bring with them
unmistakable signals of openness. Nonetheless, there are
things you can consciously do to make sure you’re show-
ing your best face.
Open for Business
If you want to show that you’re open for business, a
friend and not a foe, without saying a word, you have
to open yourself up to the world in the first seconds of
every encounter. Open body language—together with
open facial expressions—includes uncrossed arms and
legs, ease in facing the person, good eye contact, smiling,
EXERCISE
Heart to Heart
For one day, point your heart at the heart of everyone
you meet. This will demonstrate open body language and
build trust and comfort. When another person’s natural
instincts ask “Friend or foe? Opportunity or threat?” you
will come out on top.
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