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CHAPTER 5   •  Foundations of Planning     157
                    Does Formal Planning Improve Organizational Performance?

                                          DOES it PAY to PLAN?

                    Does it pay to plan? Or have the critics of planning won the debate? Let’s look at the
                    evidence.
                       Contrary to what the critics of planning say, the evidence generally supports the position
                    that organizations should have formal plans. Although most studies that have looked at the
                    relationship between planning and performance have shown generally positive relationships,
                                                                                          2
                    we can’t say that organizations that formally plan always outperform those that don’t.  But
                    what can we conclude?
                    •  Formal planning generally means higher profits, higher return on assets, and other positive
                      financial results.
                    •  The quality of the planning process and the appropriate implementation of the plan  probably
                      contribute more to high performance than does the extent of planning.
                    •  In those organizations where formal planning did not lead to higher performance,
                      the  environment—for instance, governmental regulations, unforeseen economic chal-
                      lenges, and so forth—was often to blame. Why? Because managers have fewer viable
                       alternatives.
                       One important aspect of an organization’s formal planning is strategic planning, which
                    managers do as part of the strategic management process.



                    What Do Managers Need To Know About Strategic

                    Management?



                                                •  The Chicago Cubs have put together a new strategic
                    5-2     Explain what          plan that managers hope will help the team achieve
                          managers do in          success after many decades of struggling. 3
                          the strategic         •  IBM reached a deal with  The  Weather Company to
                                                  exploit opportunities for providing and distributing
                          management              weather data. This type of data partnership is part of
                          process.                IBM’s long-term strategy. 4
                                                •  After a three-year freeze on new plant construction, Toy-
                                                  ota announced that it would spend over $1 billion to build
                                                  two new car plants, one in Mexico and one in China. 5
                    •  For its 20th anniversary, ESPN.com announced a makeover of its highly popular sports Web
                      site and mobile apps. ESPN.com is the most visited sports site, with a record 126.5 million
                      people globally logging on the site in early 2015. 6
                    •  Taco Bell has fired another volley in its breakfast war against Mickey D’s (McDonald’s):
                      the Biscuit Taco. It tastes like a biscuit but is shaped like a taco. 7
                    •  Mercedes-Benz announced plans for its first “luxury” pick-up. Executives said the vehicle
                      is expected to contribute to the company’s global growth targets. 8
                    These are just a few of the business news stories from a single week, and each one is about a
                    company’s strategies. And yes . . . strategic management is very much a part of what managers do.
                                                                                                  strategic management
                                                                                                  What managers do to develop an organization’s
                    What Is Strategic Management?                                                 strategies
                                                                                                  strategies
                    Strategic management is what managers do to develop an organization’s strategies. What   Plans for how the organization will do what it’s in
                    are an organization’s  strategies? They’re the plans for how the organization will do what   business to do, how it will compete successfully,
                    it’s in business to do, how it will compete successfully, and how it will attract and satisfy its   and how it will attract its customers in order to
                      customers in order to achieve its goals.                                    achieve its goals
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