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3  BAYSWATER NEWS, SPRING 2021


          News From Cranbrook Care



                                                                      Recognising Our Staff





                                                                     During the year we award staff with our
                                                                     monthly Standing Ovaton Award in
                                                                     recognition of living the Cranbrook Care
                                                                     Values.


                                                                     Pattarawadee Yamdongplong
                                                                     Congratulations Pat for achieving our
                                                                     Standing Ovation Award for being a very
         Introducing Sarah Osborne                                   passionate and dedicated member of the
                                                                     team. Pat is extremely hard‐working and
          I commenced at Cranbrook Care in September of              always strives for excellence whilst caring for
          2019 as the Quality Care and Support Manager.              our residents!

          When starting at Cranbrook I felt a comfortable
          connection to my title. Throughout my nursing              Reema Rajali
          career I have been passionate about providing              Congratulations Reema for achieving our
          quality care and as an aged care manager I feel            Standing Ovation Award for being a hard‐
          extremely passionate about supporting the hard‐            working team member who always strives
          working staff in aged care.
                                                                     for excellence whilst caring for our residents.
                                                                     Reema encompasses all of our values but
          My goal is to ensure compliance within the clinical
          and non‐clinical operations of the Cranbrook Care’s        particularly the value of caring. Reema’s
          family of aged care residences. This is achieved by        warm heart, gentle smile and loving hands
          attending auditing and providing ongoing support,          are appreciated by all of us. She is a great
          guidance and education for the Directors of Care           role model for all staff!
          Services, Clinical Care Managers and Registered
          Nurses leading our teams.                                  Anu Gurung

                                                                     Congratulations Anu for achieving our
          When I studied nursing, I never would have imagined
          I could blend my two careers as I have been able to        Standing Ovation Award for continually
          in aged care. Although I am passionate about               showing leadership on the floor and
          nursing, I was previously in the hospitality industry      following up with your residents. Our
          where I enjoyed a varied and rewarding career as a         residents continually comment on how
          chef. This has provided me an opportunity to               connected and genuine you are.
          understand and oversee the catering and care
          divisions of our residences allowing for collaborative
          resolutions, projects and innovation.

          I have recently been offered the opportunity to focus
          on special projects for our residences, focusing on
          streamlining key policies and procedures and
          documentation whilst working on exciting new
          developments that we are hoping will ensure
          continued quality care and services are offered and
          provided to our residents.
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