Page 3 - Bayswater Gardens Newsletter Spring 2019_FINAL
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3 BAYSWATER NEWS, SPRING 2019
Feature Article & News from Cranbrook Care
New Aged Care
Quality Standards
From 1 July 2019 the new Aged Care Quality
Standards came into effect.
Each Standard says what you, the resident, can expect.
As an aged care provider we have to meet an How do you know if your loved one needs
“outcome” for you and demonstrate how we are in‐home care?
meeting that outcome at our Accreditation Audits by
the Aged Care Quality & Safety Commission. While the question may be hard to ask or answer,
you don’t have to face these issues alone. Some
What are the new standards?
simple questions can help you determine if your
There are eight standards, and each one is about an loved one may benefit from in‐home care.
aspect of care that contributes to resident’s safety,
health and wellbeing: Have you noticed a change in any of the following?
1. Consumer dignity and choice Eating habits changing, weight loss or gain may
be a key
2. Ongoing assessment and planning with consumers
A lack or abundance of food in the home
3. Personal care and clinical care
Decreased activity or change in mobility
4. Services and supports for daily living
Personal hygiene declining
5. Organisation’s service environment
Medication forgotten or more than prescribed
6. Feedback and complaints
amount taken
7. Human resources
Housekeeping noticeable changes
8. Organisational governance
Social life or outings less frequent, feelings of
How is it different to what we have now? loneliness
There won’t be any distinguishable changes from 1 July Accidents, either falling or tripping or driving
in how we deliver care to our residents, however over accidents
time you will see a greater focus on us encouraging our
residents to make day‐to‐day choices so they have Cranbrook at Home can assist you in answering
control over their lives and us focusing on our residents these questions with your loved one and put
goals, preferences as well as their needs. While we together a bespoke suite of services for support in
currently have strong partnerships in place between our the home. Our experienced team can make a home
residents, families and staff, there will be greater visit to assess your loved ones needs and make a
emphasis placed on these partnerships under the new difference in the lives of older Australians who wish
Quality Standards. to stay in the comfort of their own home whilst
offering some peace of mind to families.
If you have any questions, speak to Ben, Director of
Care Services. If you would like to learn more about Cranbrook at
Home and how we may be able to assist you or a
loved one, please feel free to give Julie a call.
For more information on Cranbrook at Home please
call Julie on 02 9458 9950 or email
contact@cranbrookathome.com.au
