Page 2 - Lansdowne Gardens Newsletter Summer_2017 Final

2 LANSDOWNE NEWS, SUMMER 2017
News

News

From David

"I was made for sunny days." Unknown

December brings us the warmer months along
with the start of Summer.

Lansdowne Gardens has some great outing and

activities planned for the coming months
Susan at the Elvis extravaganza
Our residents had a day on the Sydney Harbour

with Graham Ross to see all the amazing Jacaranda
Trees in bloom around the spectacular harbour
foreshore.
Housekeeping
Lunch at Royal Sydney Yacht Squadron was
another great outing hosted by Sally Rule.
Residents enjoyed a three course lunch while With some resident’s no longer being able to manage
watching the activity on the harbour. their own mail, it is a timely reminder for families to
notify these writers with a change of postal address.
A quote from one Resident was “We must Currently we are re‐directing these business‐type letters
definitely do this more often!”. So we most back to the families concerned. Of course, if the
definitely will. correspondence is of a personal nature such as a
postcard, card or personal letter our Leisure Lifestyle
Jazz on the Green was a great day despite the team are only too happy to assist your loved one to open
weather not being in our favour. 65 residents and and read. For Government agencies such as Centrelink
their guests were entertained by the Jazz Duo and the Australian Electoral Commission there are specific
followed by champagne, wine and canapés. Aged Care Nominee forms. For your convenience, we
have made these forms available at reception.
Please save the date for our Christmas Lunches:
We are always looking for opportunities to provide our
Manns Avenue Friday 15 December 12.00pm residents have the best experiences available. In order to
do so we need your feedback! For this purpose, the “My
Wycombe Road Tuesday 19 December 12.00pm
Thoughts” leaflet is available at reception, and once
complete can be deposited in the “Suggestions” box.
Until next time…
These can take the form of a general comment,

suggestion for improvement or a complaint. This
feedback is a fast‐efficient way to assess and action our
service quality and additional offerings to you. Likewise, if
you feel a staff member or team deserve special

David Clark, Residential Services Manager
recognition, these compliments can then be provided to
Michelle or David to ensure the staff concerned receive
your praise.

Lynette Phillips, Client Services Manager