Page 3 - William Cape Gardens Newsletter Spring 2019_Final
P. 3
3 WILLIAM CAPE NEWS, SPRING 2019
Feature Article & News from Cranbrook Care
Clinical Care
With the introduction of the new Aged Care
Standards, we have made some changes to our
clinical team structure so that our Clinical Care New Aged Care
Managers, Sally and Collette, will each be
overseeing care with a more individualised
focus. Quality Standards
This will mean that our Clinical Care Managers will be From 1 July 2019 the new Aged Care
working closely in partnership with our resident’s and Quality Standards came into effect.
families, with Collette looking after our residents in
Acacia, Banksia, Camellia and Daffodil wings and Sally Each Standard says what you, the resident, can
looking after our residents in Elm, Frangipani and expect. As an aged care provider we have to meet
Gumtree. Sally and Collette’s offices have been an “outcome” for you and demonstrate how we are
relocated to place them in closer proximity to our meeting that outcome at our Accreditation Audits
residents with Sally now based upstairs in the office by the Aged Care Quality & Safety Commission.
opposite the lift and Collette can be found in the office
next to Daffodil wing. What are the new standards?
There are eight standards, and each one is about an
Sally and Collette will be meeting with each of our
families in the coming months to go through your loved aspect of care that contributes to resident’s safety,
one’s care plan with you and discuss with you how we health and wellbeing:
can tailor our care to better meet individual choices, 1. Consumer dignity and choice
preferences and needs.
2. Ongoing assessment and planning with
consumers
Aged Care Quality Standards
3. Personal care and clinical care
4. Services and supports for daily living
5. Organisation’s service environment
6. Feedback and complaints
7. Human resources
8. Organisational governance
How is it different to what we have now?
There won’t be any distinguishable changes from 1
July in how we deliver care to our residents,
however over time you will see a greater focus on
us encouraging our residents to make day-to-day
choices so they have control over their lives and us
focusing on our residents goals, preferences as well
as their needs. While we currently have strong
partnerships in place between our residents,
families and staff, there will be greater emphasis
placed on these partnerships under the new Quality
Standards.
If you have any questions, speak to Cathy, Director
of Care Services.
