Page 2 - Lansdowne Gardens Newsletter Spring_2017 Final
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2 LANSDOWNE NEWS, SPRING 2017
News
News
From David
"Autumn is a second spring when every leaf is a
flower." Albert Camus
Margery at 'All about flowers' exhibition at The Calyx
With Spring upon us, we have planned some
exciting outings and events for our Lansdowne
Residents and their loved ones.
Housekeeping
From a walk through the NSW Art Gallery to view
the Archibald to a Wine & Cheese Festival or
experiencing Chamber Music. With some resident’s no longer being able to manage
their own mail, it is a timely reminder for families to
Please also check the monthly Leisure and Lifestyle notify these writers with a change of postal address.
calendar which is full of wonderful activities. We Currently we are re‐directing these business‐type letters
hope to see you at some of them.
back to the families concerned. Of course if the
correspondence is of a personal nature such as a
Kicking the events off for spring was our annual postcard, card or personal letter our Leisure Lifestyle
Pets on the Lawn ‐ always a fun day had by all.
team are only too happy to assist your loved one to open
Michelle Megson, our Director of Care Services has and read. For Government agencies such as Centrelink
joined us at Lansdowne Gardens. Michelle’s and the Australian Electoral Commission there are specific
experience will bring some great changes. We look Aged Care Nominee forms. For your convenience, we
forward to working with Michelle moving forward. have made these forms available at reception.
With the warmer months soon to be with us now We are always looking for opportunities to make our
is a great time to thinking about making use of resident’s have the best experiences available. In order to
BBQ at Wycombe Road and Manns Avenue, to do so we need your feedback! For this purpose the “My
spend time with your loved one at Lansdowne Thoughts” leaflet is available at reception, and once
Gardens. complete can be deposited in the “Suggestions” box.
Please feel free to contact me to arrange a time These can take the form of a general comment,
and any catering requirements you may need. suggestion for improvement or a complaint. This
feedback is a fast efficient way to assess and action our
Until next time… service quality and additional offerings to you. Likewise if
you feel a staff member or team deserve special
recognition, these compliments can then be provided to
Michelle or David to ensure the staff concerned receive
your praise.
David Clark, Residential Services Manager Lynette Phillips, Client Services Manager
